Notice of Privacy
In compliance with the provisions of the Federal Law on Protection of Personal Data Held by Individuals, Extracupón, S.A. DE C.V. (hereinafter referred to as ExtraCoupon ), indicating as the address to hear and receive notifications the one located at Calle Edén 50, Colonia las Águilas, Alcaldía Álvaro Obregón, C.P. 01710, Ciudad de México, México, as the Responsible for your Personal Data, makes you aware of the Privacy Policy and Handling of Personal Data, in which at all times they will seek that the treatment thereof is legitimate, controlled and informed, to effect to ensure the privacy, confidentiality, integrity and the right to informative self-determination of your data.
I.- About the Processing of your Personal Data:
“THE COMPANY“, informs you that it acts as responsible for your personal data, including personal data, so we inform you that your personal data will be treated and protected based on the principles of legality, quality, consent, information, purpose, loyalty, proportionality and responsibility enshrined in the Federal Law on Protection of Personal Data Held by individuals.
II.- Purpose in the Processing of your Personal Data:
Primary Purposes. “THE COMPANY“ will process your personal data in order to carry out the activities and procedures focused on the fulfillment of the obligations originated and derived from any legal and commercial relationship that it establishes as a result of the provision of its services; billing; collection; credit; customer service; technical service; granting of guarantees; management of value-added services and content; portability; terminal recycling; website and application administration; contact with the client; and will provide, renew, retain, activate, change, return or cancel the services that you request. “THE COMPANY“ will NOT request data that can be classified as sensitive in accordance with the law.
Secondary Purposes. Likewise, “THE COMPANY“ will process personal data for other purposes such as sending notification of offers, notices and / or promotional messages; communications for marketing, advertising or telemarketing purposes about new or existing products and services, whether owned or from affiliated businesses; conduct surveys; statistics; market studies, records on consumption habits through automatic data capture tools, interests and behavior; carry out benefit and incentive programs; participate in social networks, chats and / or discussion forums; participate in events, trivia, contests, raffles, games, and sweepstakes; evaluate the quality of services; and in general for any activity aimed at promoting, maintaining, improving and evaluating its Products and Services.
You can oppose the processing of your data for secondary purposes through the means made available to you to exercise your ARCO rights by sending an email to the address: protecciondedatos@extracoupon.com. If you do not object within five business days after your data was collected, it will be understood that you have given your consent.
We inform you that, in order to fulfill the purposes set forth in this Privacy Notice, personal data will be collected and processed, such as those that refer to:
- Firts name and last name
- Date of birth
- Country of birth
- Country of nationality
- Occupation and / or profession
- Address
- Federal Taxpayers Registry (RFC) and / or Unique Population Registry Code (CURP)
- Telephone and email, in addition to this, we accumulate information on the transactions carried out in the Affiliated Merchants that use “ExtraCoupon”;
- For your loyalty programs, including date, time, branch, merchant, and rewards received
III.- On the Transfer of your Personal Data:
”THE COMPANY” requires sharing your personal data in order to comply with its legal and / or commercial obligations, for which it has entered into or will enter into various commercial agreements both in national territory and abroad. The recipients of personal data are obliged by virtue of the corresponding contract, to maintain the confidentiality of the personal data provided and to observe this Notice.
”THE COMPANY” and / or its Managers may communicate the personal data collected to any other company of the same business group to which ”THE COMPANY” belongs and that operates with the same internal processes and policies, whether it is located in national territory or in abroad, for its treatment with the same purposes described in this Notice.
Your personal information may be submitted, stored and processed in a country other than where it was provided, which will be done in accordance with applicable data protection laws. We take steps to protect personal information regardless of the country where it is stored or where it is sent. We have timely procedures and controls to ensure this protection.
”THE COMPANY” does not require the consent of the Holder to carry out national or international transfers of personal data in the cases provided for in Article 37 of the LFPDP or in any other case of exception provided by the same or other applicable legislation.
”THE COMPANY” may transfer your data and documents without requiring your prior consent to the Regulatory and Supervisory Authorities such as: the Ministry of Finance and Public Credit, as well as the Financial Intelligence Unit that so request, the above in virtue of contributing to the Prevention of Money Laundering and Financing of Terrorism.
IV.- Arco Rights and Revocation of Consent:
You have the right to know what personal data do we have about you? What do we use them for? and the conditions of use that we give them (Access). Likewise, it is your right to correct your personal information if it is outdated, inaccurate or incomplete (Rectification); We delete it from our records or databases when it considers that it is not being used in accordance with the principles, duties and obligations provided for in the regulations (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
As the owner of the personal data that is the object of this Privacy Notice, you may exercise your rights of access, rectification, cancellation or opposition (ARCO Rights), which are enshrined in the Federal Law on Protection of Personal Data held by Individuals. Likewise, you may revoke the consent granted for the use of your personal data. In any of these cases, you can make your request by sending an email to the address protecciondedatos@extracoupon.com, which must contain at least:
- Name and address or other means to communicate the response to your request;
- Documents that prove your identity or, where appropriate, legal representation;
- Clear and precise description of the personal data with respect to which it is requested to exercise any of the rights.
- Express manifestation to revoke your consent to the processing of your personal data and, therefore, so that they are not used.
- Any other element that facilitates the location of personal data.
In the event that the information provided in your application is erroneous or insufficient, or the corresponding accreditation documents are not attached, we may request, within five business days after receipt of the request, to provide the elements or documents necessary to process it. The Holder will have 10 (ten) business days to meet the request, counted from the day after he has received it. If no response is given within said period, the corresponding request will be deemed not submitted.
”THE COMPANY” will respond to the owner within a maximum period of 20 (twenty) business days, counted from the date the request was received so that, if it is appropriate, make it effective within 15 (fifteen) days working hours after the response is communicated. In all cases, the answer will be given by the same means by which you have submitted your request or, where appropriate, by any other means agreed with the Holder. The aforementioned terms may be extended in terms of the LFPDP.
V.- Security Mechanisms
To guarantee the correct protection of your personal data and to fully comply with the obligations that the LFPDP establishes on the matter, you are informed that “THE COMPANY“ has implemented the necessary and sufficient administrative, technical and physical security measures for the correct protection of your personal data.
The security and confidentiality of the data that Users provide when contracting our services or buying a product online will be protected by a secure server under the Secure Socket Layer (SSL) protocol, in such a way that the data sent will be transmitted encrypted to ensure your safeguard.
VI.- Use of “Cookies“”:
“THE COMPANY“ sends “Cookies“ to the User's computer, mainly to improve Internet browsing. “Cookies“ are informational files that allow the User to be identified as a specific customer and to save their personal preferences, as well as technical information. Cookies can be permanent (that is, they are kept on your computer until you delete them) or temporary (that is, they last only until the User closes their browser or for a limited period).
By themselves, “cookies“ do not contain or reveal personal data. However, if you choose to provide the site with personal data, it may be linked to the data stored in the “Cookies“.
The User can configure his browser to reject our ”Cookies”, as well as those of any other website. In the help section of your browser you will find more information about it. However, to access certain areas of our sites, “Cookies“ or similar devices must be used, and the user must bear in mind that deactivating “Cookies“ or similar devices may prevent access to some of our content.
VII Changes to the Present Privacy Notice:
This privacy notice may undergo modifications, changes or updates derived from new legal requirements; of our own needs for the products we offer; of our privacy practices; Changes in our business model, or other causes.
We promise to keep you informed about the changes that this privacy notice may undergo, through a publication on this website www.extracoupon.com, in the Privacy Notice section, so we recommend that you periodically visit our website and be attentive to possible modifications to this Privacy Notice.
VIII.- Security and Means to limit the Use or Disclosure of Personal Data:
The owner's personal data will be kept strictly confidential, in accordance with the security, administrative, technical and physical measures that “THE COMPANY“ implements in its security policies and procedures for this purpose, for which reason its disclosure is prohibited. illegal and its use is limited to third parties, in accordance with the provisions of this Privacy Notice.
It is important to inform you that at any time you can limit the use or disclosure of your personal data by exercising the rights of access, rectification, cancellation or opposition that the Law provides, through direct contact with the Department of Personal Data of “THE COMPANY“, located at Calle Edén 50, Colonia las Águilas, Mayor's Office Álvaro Obregón, CP 01710, Mexico City, Mexico, or by email protecciondedatos@extracoupon.com.
In this sense, we inform you that there are other mechanisms to limit the use and disclosure of your data, such as the Public Registry to Avoid Advertising (REPEP) of PROFECO or the Public Registry of Users (REUS) of CONDUSEF, to which can be accessed from the web pages of the aforementioned institutions.
IX.- Acceptance of the Terms:
This privacy statement constitutes a legal agreement between the User and “The COMPANY“. If the User uses the services of this website, it means that he has read, understood and consented to the terms set forth above. To resolve any questions in this regard, you can contact us at protecciondedatos@extracoupon.com.
X.- Improper treatment of your Personal Data:
If you consider that your right to protect personal data has been harmed by any conduct on the part of “THE COMPANY“, or in its actions or responses, it presumes that in the processing of your personal data there is a violation of the provisions set forth in the Federal Law on Protection of Personal Data Held by Individuals, you may file the corresponding complaint or complaint with the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI).
EXTRACUPÓN S.A DE C.V.
Last Update Date: December 17, 2020.